Privacy Policy

1. Introduction

WOM is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

2. Information We Collect

We collect the following types of information:

• Account information (name, email address, company name) provided during registration
• Billing information processed securely through our payment provider - we do not store card details
• Business data you enter into the platform (work orders, employees, clients, invoices, etc.)
• Usage data such as pages visited, features used, and session duration
• Technical data such as IP address, browser type, and device information

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Process billing and manage your subscription
• Send transactional emails (account confirmations, invoices, alerts)
• Respond to support requests
• Improve the platform based on usage patterns
• Comply with legal obligations

4. Data Sharing

We do not sell your data. We share data only with trusted third-party providers necessary to operate the Service (e.g., payment processors, cloud infrastructure, email delivery). Each provider is bound by data processing agreements and is prohibited from using your data for their own purposes.

5. Data Retention

We retain your data for as long as your account is active. Upon account termination, we will delete or anonymize your data within 90 days, except where we are required to retain it by law.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and role-based access controls. No system is completely secure; we encourage you to use a strong password and report any suspected breach immediately.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Export your data in a portable format

To exercise any of these rights, contact us at [email protected].

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions, contact us at [email protected].